October 13, 2005 Gray-New Gloucester's Newspaper of Record Vol. 6 No. 40
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Caught at the Crossroads

Don't Quote Me On That

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Editorial

The Council Whisperer

A few years ago there was a book and movie about a man named Monty Roberts in Wyoming who tamed wild horses in an unconventional way. Instead of the usual methods of whipping, coercing, and breaking the horse's spirit, he decided that influencing the horse through knowledge of having observed their body language, combined with soft talk and friendly overtures would be more successful in getting the horse to do what he wanted. This concept can be applied to human behavior.

Gray Town Council Chair Gary Foster made an extraordinary statement at the Tuesday, Oct. 4 Council meeting. When Order 35 came up on the agenda, Mr. Foster prefaced the item by saying that the Order had been put on the agenda by the Manager against the Council's wishes and behind their backs, and that the information they'd requested of the Manager related to the issue had not been fully delivered. Order 35 was a consent agreement with Fortin Construction Company to mitigate the violation of constructing a house on a lot off Aurora Drive.

At the previous Monday's Council workshop meeting, near the end at about 10:30 p.m., under cloak of "Agenda Development," with no prior information, the Manager informally notified the Council that he was placing Order 35, a complicated and emotional issue relating to a consent decree, which is a legal matter, on the following week's agenda for Council decision. Whoa. Councilors had questions. The Manager did not answer them definitively, nor had he brought any relevant paperwork with him. Council directed the Manager not to put it on the next agenda because Councilors wanted time to review the issue and read the requested documents.

Next morning after the workshop, the Manager put it on the agenda anyway and sent it to Council and all media.

For the next week, the Manager worked hard to get to several Councilors. He called the Vice-Chair and left two messages that he would like to talk about Order 35. He spoke individually with Councilor Welch in Town Office. Though he still did not produce the documents, he gave verbal assurances to Mr. Welch. Whisper, whisper.

It is a common manipulative tactic to try to establish an exclusive relationship (based on apparent trust and confidence) with one member such that they are seen as the sole reliable source of information, and then to manipulate the perceptions by withholding information that would have helped in decision-making. It is a common handling tactic to try to influence with soft talk and friendly overtures. Combine these, and you have the history of Order 35.

The Journal of the Federation of American Scientists published a paper regarding the current Administration's refusal to disclose information in the wake of the terrorist attacks on 9-11. The paper stated that the political system can be manipulated through strategic withholding and disclosure of information.

Dr. Ted Flickinger, IAPD Executive Director at Northern Illinois University Libraries, wrote of executives and their Boards, that "The executive must realize that, regardless of how often board members come and go, he still works for the board. Some executives withhold information from their boards, manipulate their boards … It is unethical to withhold information from the board and will almost always guarantee a bad relationship."

Information necessary for decision making should not be withheld. While it is a very successful tactic of manipulation to withhold information from the group, separate them, and murmur individual assurances with no clear evidence to back it up, it is a very bad way for Council to make decisions.
In the end, the Order passed and the new owners can move in. Great. We do not take issue with that end result, but with the process. The Manager demonstrated clearly that he knows how to handle the Council.

By Editor Elizabeth Prata
To respond: editor@monumentnews.com, 657-5353




 



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