Editorial
That
Was Then
In
April 2004, I wrote the Editorial below, "Council
Civility Lessons." The editorial was born out
of my disappointment in attending Gray Council meetings
week after week and seeing the citizens' rising frustration
with how the Council was treating them, or at least
those who spoke counter to Council's point of view.
The Council even had a protracted discussion about
instituting civility standards to which the citizens
would have to adhere- but not the Council itself.
The editorial below reflects how things were then.
"Manners for the civility-challenged."
1. When people come to a meeting and approach the
microphone, be attentive. Look at them. Do not shuffle
papers, pass notes, or whisper to each other.
2. Accept what they have to say with grace. Do not
interrupt. Do not argue. Do not be so obviously ego-invested
in your own outcome that you turn off the second they
start speaking.
3. Thank them. Accept the comment for the gift that
it is. These people have chosen to spend the evening
with you, instead of their spouses, children, parents.
Just listen and say thank you.
4. Don't talk down to them. Just because you're on
a stage and in a physically higher-up position, doesn't
mean that you can patronize, condescend, or denigrate
their intelligence. Saying things like, "Figures
confuse people," or "You are shooting from
the hip," or "Your comments are random and
gratuitous," is not a sure-fire way to endear
yourself to those who elected you.
5. Remember that sometimes the microphones and cameras
are not turned off immediately after you say, "Let's
adjourn." Don't ever say anything that you wouldn't
want broadcast to everyone in town. Assume that every
mic is open and that every camera is on- and be on
your best behavior.
Start practicing at the next meeting, April 20. It
will get easier with time. And if it doesn't, just
remember that the citizens "do not suffer fools
gladly"- and elections can take care of the problem."
That
was then.
Now,
it is completely new Council, down to the last member.
There have been five meetings since the June 2005
election, three of those regular Council meetings.
The July 5 and July 19 meetings were a combined 9
hours long. The issues have been emotional and contentious.
Citizen attendance has been heavy. Discussion, sometimes
under fire, has been extensive. I have had plenty
of opportunity to watch how this Council conducts
itself even though the time period has been short.
The Gray Town Council's demeanor during these meetings
has been graceful, attentive, respectful, thoughtful,
and deliberative. It is obvious they do their homework
and come ready with facts. If citizens present new
facts, those facts are absorbed, not dismissed. Sidebar
conversations are almost nil. Best of all, to me,
the Councilors actually look at the person speaking.
The whole time. All of the above civility standards
have been met.
Whether you agree with the Council's actions, it must
be agreed that they are serving the people of the
Town of Gray respectfully, which is the biggest reason
of all to hope this behavior will form the basis of
solid foundation for collaborative discussion on the
upcoming municipal range of issues between Council
and citizens.